Business & Networking
Topics in Productive Communication
Leadership, Conflict Management, Morale Building, and Networking
Success comes from having a team of motivated people that work well together. High morale, effective inter-communication, and proper guidance of a teams creativity opens doors to all new levels of achievement. Entitlement, poor communication, resentment, personality conflicts, and low morale are a recipie for poor performance. In this course learn valuable communication skills to improve leadership, manage and diffuse conflict, and improve motivation and morale. While material is geared to management, team leaders, and human resources, team members of all levels will benefit.
Leadership
Appreciation
The Three Levels of Appreciation
Criticism
How to communicate the need for change
Promoting more effective alternatives
Personalizing communication
Inspiration
Utilizing Creativity
Identifying strengths and understanding how to utilize them
Leading by making leaders
Leading WITH rather than just leading
Destroying the management seperation feeling
Understanding and Dealing with Conflict
Causes of conflict
Entitlement
Communication Issues
Emotional involvement
Status and rank endangerment
Communication Exercises
Custom Situational Roleplaying
Responding to aggression
Passive Aggressive Communication
Defensiveness
Danger of Being Right
Morale Building
Understanding Causes of Entitlement
Feeling unappreciated
Creativity and ambition that becomes stifled
Peers being promoted or recognized
Negative motivation used instead of positive motivation
Lack of communication
Positive Motivation Methods
Identifying working styles
Creating a motivation program based on working style
Using the three levels of appreciation
Networking
Understanding Networking Situations
Avoiding the pitch in social situations
Making them ask you about your business
It’s all their idea to do business with you
Understanding the steps from open to close
Navigating Social Groups
Escalating to a Close
Avoiding burning social bridges
Creating business for yourself by creating business for others
Learning the art of the referral
If you would like to discuss how you or your business can benefit from Charisma Coaching please Contact Us